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Welcome to our FAQ (frequently asked questions) section, where we gather our most asked questions, and the information you will find most valuable as you learn (or think about learning!) with us.
Our friendly learner services team are always happy to help.
You can fill out the form at the very bottom of this page, and we'll be back in touch as soon as we can with you by email.
Live chat is available between 9 am and 4 pm Monday-Friday, which you can access by clicking the 'Chat with our team' button on your screen at any time. (The chat button will not show if no chat agents are available).
Lastly, you can call us on 0300 303 3464, Monday - Friday, 9 am to 4:30 pm.
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